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Colour matching
We take great care in the way we present our products. Please be aware that the differences between computers and monitors can distort colours.
If you wish to match a specific colour please send it to us so that we can give you the best match possible. Your colour sample may be another fabric or even a paint swab.
Refunds/returns
We spend time selecting our stock to provide you with quality products. We take great care to ensure that the items you ordered arrive in exactly the condition that we shipped them in.
Please carefully check your order when you receive it. If for some reason we have packed the wrong item or it has sustained damage along the way please contact us. We will ask you to return the item so that we may replace it and reimburse you the additional shipping costs. Any request for replacement or refund must be made within 14 days.
Books, patterns, CDs and DVDs can not be returned due to copyright reasons except in the case of a faulty or damaged item. Any request for replacement or refund must be made within 14 days.
Shipping
We use Australia Post for both our local and international orders. Our shipping calculator will give you an expected delivery time. We do expect that within Victoria you should receive your order within 2-5 days. Within Australia you should receive your order within 4-7 days. International orders will depend on your location and method of shipping chosen.
Lara Gibbons
Chocolate Coated
C/- Toongabbie Post Office,
Toongabbie, Victoria 3856
ph: 0404 074 030
fax: 03 5192 4791
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